Car towing is the planned transport of a vehicle from one address to another on a tow truck. From Khalifa City we move cars to garages in Mussafah, dealers on Abu Dhabi island, and to Dubai, Al Ain or the other emirates, at any hour or at a time you book. You tell us the car and both addresses, and we send a flatbed or a wheel-lift truck to suit.
Planned flatbed or wheel-lift transport to a garage, dealer or another emirate.
Where the job is done
At your car. The technician comes to your villa, parking bay, office or the roadside in Khalifa City.
Pick-up, drop-off, the car's make and model, and if it starts, rolls and steers. That decides the truck.
Immediate or scheduled. For dealer and garage drop-offs we plan around their opening hours so the car is not left on the street.
Low cars go up on extended ramps, all-wheel-drive and automatic cars travel with all four wheels on the bed, and every car is strapped by the wheels.
The car is unloaded where the garage wants it and the keys are handed to the person you named. You get a photo.
You can book a time slot, so the tow fits around the garage and around your day.
Flatbed by default for anything automatic or all-wheel drive, because dragging those on two wheels can damage the transmission.
Before towing a car that will not start we offer a quick battery test, which sometimes cancels the tow altogether.
If the reason for the tow is that the car will not start, let us test the battery before the truck is booked. A car battery change at your door is quicker than a trip to the garage.
Villas with open driveways and carports are the easy case in Khalifa City: the flatbed backs up to the gate. Basement parking in apartment blocks and offices usually has too little headroom for a truck, so the car needs to be at ground level or we bring it up first. Being next to the E10 and E22 and close to the airport makes long runs to Dubai or Al Ain simple to schedule.
At your car. The technician comes to your villa, parking bay, office or the roadside in Khalifa City.
The vans work from inside Khalifa City, so every sector between the E10 and the Al Ain road is close. These are the places we get called to most.
We also cover the neighbourhoods around us. Drive times are from central Khalifa City in normal traffic.
Most calls end with one of these. The technician tests first, so you only buy a battery when the old one has really failed.
Lights left on, or the car sat while you were away for three weeks. We boost it with a protected pack that is safe for modern electronics, then check the battery can still hold a charge.
A digital tester reads the battery's health, voltage and cranking power in about two minutes. You see the numbers on the screen before anyone talks about a new battery.
The right size and type for your car, brought to you and fitted. Radio and window settings are kept, the old battery goes for recycling and the warranty starts that day.
Reviews from customers of our mobile battery teams in and around Khalifa City.
Khalid A.Nissan Patrol, Khalifa CityThe Patrol would only click on the morning of the school run. I sent my location on WhatsApp and the technician was at the villa in about half an hour. He tested the old battery first, showed me the reading, then changed it in the driveway.
Sarah M.Kia Sportage, Al Raha GardensCame back from three weeks away to a completely dead car. I assumed I needed a new battery, but the technician tested it and said it only needed a jump start and a proper drive. I appreciated not being sold something I did not need.
Arjun P.Toyota Camry, Al RayyanaMy Camry was down in the basement at Al Rayyana and I was not sure anyone would come to the bay. The technician left his van in a visitor space and carried the battery and tools down to me. Paid by card and the old battery went with him.
A flatbed, in most cases. All-wheel-drive cars, most automatics, low cars and anything with damage should travel with all wheels off the ground. A wheel-lift suits short moves of two-wheel-drive cars with the driven wheels lifted.
Yes, we tow to Dubai, Sharjah, Al Ain and the northern emirates. Book ahead where you can, and have the receiving garage's location pin and contact ready.
Yes, using a flatbed with a low loading angle plus ramp extensions or boards. Tell us about the ground clearance and any front splitter when you book, so the right truck is sent.
No, as long as someone can hand over the key and someone can receive the car. We send photos at pick-up and at drop-off.
Usually yes, for open-air and ground-level parking near Zayed International Airport. Multi-storey and basement levels have height limits, so the car must be somewhere the truck can reach or be able to roll to the exit.
The same number sorts out the rest of the car. Roadside jobs are done where the car stands. Workshop jobs are collected and returned.
Tell us the car and share your location. A technician sets off with the right battery, usually arriving in 20-35 minutes.