Roadside assistance means we fix the car where it stands so it can drive away without a tow truck. In Khalifa City we cover flat batteries, punctures, empty tanks and lockouts 24 hours a day, with a technician sent to your pin. If the fault cannot be fixed at the kerb, we arrange a flatbed through the same number.
Battery, tyre, fuel or lockout sorted where the car has stopped.
Where the job is done
At your car. The technician comes to your villa, parking bay, office or the roadside in Khalifa City.
Hazards on, pull as far off the road as you can, and on the E10 or E22 wait behind the barrier, not in the car. Then call or WhatsApp us.
Send your live location and one line on what happened. We send the technician with the right kit: booster, compressor, fuel can or entry tools.
Most calls end here: battery started or changed, wheel swapped, fuel in the tank, door open.
If the fault is mechanical we say so quickly and call a flatbed to take the car to your garage or to our partner workshop.
One call covers the four most common breakdowns, so you do not have to diagnose the car yourself before deciding who to ring.
We try the repair before the tow, since many roadside calls turn out not to need a truck.
We are based in Khalifa City, so the technician already knows the compound gates and the street grid.
The battery is the most common reason a car will not start at the roadside, which is why every van carries a booster, a tester and stock batteries. Even on a tyre or fuel call we test the battery free before we leave.
Khalifa City sits between two fast roads, and a breakdown on the E10 or E22 shoulder is a very different job from one in a villa driveway, so tell us which it is. Inside the grid the sandy verges are soft, so stop on the tarmac edge and not on the sand if you can.
At your car. The technician comes to your villa, parking bay, office or the roadside in Khalifa City.
The vans work from inside Khalifa City, so every sector between the E10 and the Al Ain road is close. These are the places we get called to most.
We also cover the neighbourhoods around us. Drive times are from central Khalifa City in normal traffic.
Most calls end with one of these. The technician tests first, so you only buy a battery when the old one has really failed.
Lights left on, or the car sat while you were away for three weeks. We boost it with a protected pack that is safe for modern electronics, then check the battery can still hold a charge.
A digital tester reads the battery's health, voltage and cranking power in about two minutes. You see the numbers on the screen before anyone talks about a new battery.
The right size and type for your car, brought to you and fitted. Radio and window settings are kept, the old battery goes for recycling and the warranty starts that day.
Reviews from customers of our mobile battery teams in and around Khalifa City.
Khalid A.Nissan Patrol, Khalifa CityThe Patrol would only click on the morning of the school run. I sent my location on WhatsApp and the technician was at the villa in about half an hour. He tested the old battery first, showed me the reading, then changed it in the driveway.
Sarah M.Kia Sportage, Al Raha GardensCame back from three weeks away to a completely dead car. I assumed I needed a new battery, but the technician tested it and said it only needed a jump start and a proper drive. I appreciated not being sold something I did not need.
Arjun P.Toyota Camry, Al RayyanaMy Camry was down in the basement at Al Rayyana and I was not sure anyone would come to the bay. The technician left his van in a visitor space and carried the battery and tools down to me. Paid by card and the old battery went with him.
It covers the faults that can be fixed where the car stands: a flat or dead battery, a flat tyre, no fuel and keys locked inside. Mechanical failures such as overheating or a gearbox fault are moved by flatbed to a garage.
No, there is no membership or annual plan. You call when you need us and pay for that visit only, with the price quoted on WhatsApp before we set off.
Inside Khalifa City the technician usually arrives in 20-35 minutes. Motorway shoulders and neighbouring areas such as Yas Island, Al Raha and Masdar City take a little longer, and we give you an honest estimate when you call.
Yes, the service runs 24 hours a day, 7 days a week, including Eid and other public holidays. The same number is answered at 3 am as at 3 pm.
Then we tell you straight away and arrange a tow. The car goes on a flatbed to the garage you choose, or to our partner workshop if you want it diagnosed.
The same number sorts out the rest of the car. Roadside jobs are done where the car stands. Workshop jobs are collected and returned.
Tell us the car and share your location. A technician sets off with the right battery, usually arriving in 20-35 minutes.