Scratch repair removes or hides scratches by the lightest method that works: machine polishing for marks in the clear coat, touch-up for chips, and a localised smart repair for anything deeper. The first two are done at your car in Khalifa City, in a driveway or a shaded parking bay. Scratches through to primer or bare metal go to a partner workshop, and we tell you which kind you have before any work starts.
Scratches polished out or touched up at your door where possible.
Where the job is done
Simple cases are done at your car in Khalifa City. Bigger jobs go to a partner workshop and the car is returned to you.
Run a nail across the scratch. If it does not catch, it is probably in the clear coat and will polish out. Send a close photo and one from a step back, and we will tell you what to expect.
The area is washed and decontaminated first, because polishing over sand makes new scratches. Under a proper light the technician confirms depth and shows you what will and will not come out.
Clear-coat marks are cut back in stages with a machine polisher and refined to a gloss. Chips get thin layers of matched touch-up paint. Anything too deep is quoted as a smart repair at the workshop.
The repaired area is sealed, then inspected with you in natural light from a few angles. You hear plainly if a deep mark has only been improved, not removed.
Dust is behind most scratches in Khalifa City. Wiping a sandy car with a dry cloth, or a quick wipe-down from a parking-lot washer with one bucket, drags grit across the paint and leaves a web of fine marks. Tight parking outside the schools and around the souq adds door dings and bumper rubs. We polish in shade or after sunset in summer, because hot panels dry the compound before it can work.
Simple cases are done at your car in Khalifa City. Bigger jobs go to a partner workshop and the car is returned to you.
You are told what will come out before the polisher is switched on.
We use the least aggressive method that works, since clear coat removed cannot be put back.
Most jobs are finished where the car is parked.
While the technician is at your door for a scratch, a free battery test takes a couple of minutes. In a climate where batteries commonly last only 2 to 3 years, it is better to get that news in your driveway than in a car park late at night.
Most calls end with one of these. The technician tests first, so you only buy a battery when the old one has really failed.
Lights left on, or the car sat while you were away for three weeks. We boost it with a protected pack that is safe for modern electronics, then check the battery can still hold a charge.
A digital tester reads the battery's health, voltage and cranking power in about two minutes. You see the numbers on the screen before anyone talks about a new battery.
The right size and type for your car, brought to you and fitted. Radio and window settings are kept, the old battery goes for recycling and the warranty starts that day.
The vans work from inside Khalifa City, so every sector between the E10 and the Al Ain road is close. These are the places we get called to most.
We also cover the neighbourhoods around us. Drive times are from central Khalifa City in normal traffic.
Reviews from customers of our mobile battery teams in and around Khalifa City.
Khalid A.Nissan Patrol, Khalifa CityThe Patrol would only click on the morning of the school run. I sent my location on WhatsApp and the technician was at the villa in about half an hour. He tested the old battery first, showed me the reading, then changed it in the driveway.
Sarah M.Kia Sportage, Al Raha GardensCame back from three weeks away to a completely dead car. I assumed I needed a new battery, but the technician tested it and said it only needed a jump start and a proper drive. I appreciated not being sold something I did not need.
Arjun P.Toyota Camry, Al RayyanaMy Camry was down in the basement at Al Rayyana and I was not sure anyone would come to the bay. The technician left his van in a visitor space and carried the battery and tools down to me. Paid by card and the old battery went with him.
No, only those that sit within the clear coat. If your fingernail catches or you can see a different colour at the bottom, polishing will soften the edges but not remove it. Those need touch-up, a smart repair or a panel repaint.
Yes, polishing and touch-up are done at your home, office or parking bay. We need shade or a covered spot in the hot months. Deeper repairs that involve spraying are done at the partner workshop.
It is a small-area repair where only the damaged patch is filled, painted and lacquered, and the new clear coat is faded into the old. It suits bumper corners and lower door areas. It uses less paint and time than a full panel, but it is not right for the middle of a bonnet or a metallic door.
No, and anyone who says otherwise is selling something. A good touch-up fills the chip, seals the metal and makes the mark hard to spot from standing distance. Up close you can usually still find it.
Slightly, yes. Polishing works by removing a very thin layer of clear coat until the surface is level with the bottom of the scratch. Done occasionally and carefully it is fine, which is why we do not chase deep scratches with a machine.
The same number sorts out the rest of the car. Roadside jobs are done where the car stands. Workshop jobs are collected and returned.
Tell us the car and share your location. A technician sets off with the right battery, usually arriving in 20-35 minutes.